Returns & Exchanges
At Vocation Brewery, we strive for every pour to be perfect, but if your order arrives damaged or incorrect, we are committed to making it right. Due to the perishable nature of our craft beer, we can only accept returns on non-consumable merchandise or faulty items reported within 14 days of delivery.
Contact Our Team
Email our support desk with your order number and a brief explanation of the issue, including photos if the products arrived damaged.
Wait for Authorization
Our quality control team will review your request within 48 hours to provide a return authorization and instructions for the next steps.
Pack Your Items
Securely package the items in their original shipping box to ensure they are protected during transit back to our brewery.
Receive Refund or Exchange
Once we receive and inspect your return, we will process a full refund to your original payment method or dispatch a fresh replacement immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing